Privacy Policy

Quantum Fleet Solutions (Pty) Ltd ("Quantum Fleet", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or submit enquiries through our contact form.

1. Information We Collect

We collect information you voluntarily provide when you:

• Complete and submit our contact form (name, company name, email address, reason for enquiry, and message)
• Send us an email directly
• Request a consultation or proposal

We may also automatically collect certain technical data when you visit our website, including your IP address, browser type, pages visited, and time spent on pages, through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services or information you requested
• Assess your fleet management needs and prepare relevant proposals
• Communicate with you about our services, updates, and industry insights (where you have consented)
• Improve our website and service offerings
• Comply with applicable legal obligations

3. Legal Basis for Processing

We process your personal information on the following legal bases under the Protection of Personal Information Act (POPIA) and applicable data protection legislation:

• Consent — when you voluntarily submit a contact form or opt into communications
• Legitimate interest — to respond to business enquiries and improve our services
• Legal obligation — where required by South African law

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — trusted third-party vendors who assist us in operating our website and delivering services (e.g., email delivery, form processing), bound by confidentiality obligations
• Legal authorities — where required by law, court order, or regulatory requirement
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for a period of 3 years unless you request earlier deletion.

6. Your Rights

Under POPIA and applicable legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Object to or restrict certain processing activities
• Withdraw consent at any time (without affecting the lawfulness of prior processing)
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at info@quantumfleet.com.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions, requests, or concerns, please contact our Information Officer: